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Introduction to Propello

An overview of Propello, its features, and how to get started with navigation and setup.
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Free Trials, Subscriptions and Payment

Information on trial access, subscription plans, pricing, discounts, and invoicing.
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Creating and Managing Accounts

Guidance on setting up, editing, and organising student and teacher profiles, classes, and subscriptions.
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Assigning Work

Step-by-step instructions on assigning articles, lessons, quizzes, and revision tasks to students or classes.
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Checking Work

Tools for monitoring student submissions, due dates, and assignment status.
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Reviewing Work

Insights and analytics for tracking student and class performance over time.
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Marking and Feedback

Guidance on auto-marking, manual grading, and providing feedback to students.
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Student Experience

What students see in Propello including dashboards, assignments, and feedback.
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SEND and Accessibility Support

Features that support inclusive learning, including reading levels, translation, and accessibility tools.
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Using Propello as a Student

A student guide to completing work, checking progress, and accessing feedback.
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Technical Stuff and Troubleshooting

Solutions for common login, integration, and performance issues.
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Data, Privacy and GDPR

How Propello protects user data, complies with GDPR, and ensures privacy.
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Terms and Conditions

A summary of the key terms governing Propello’s use, subscriptions, and liabilities.
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Known Issues

Current platform issues, fixes in progress, and steps to take if problems occur.
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Get in Touch

Need help from a human? Have questions, feedback, or ideas for the Propello crew? Here's how you can get in touch with us.
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