We work hard to ensure Propello runs smoothly, but like any platform, there may occasionally be issues. Below are some of the known issues and what you can do if you encounter them.
Common issues reported
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Intermittent loading delays → Occasionally, the dashboard or assignments may take a little longer to load.
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CSV uploads → Formatting errors (extra spaces or incorrect headers) can prevent successful uploads.
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Integration syncs → Wonde, Google Classroom, or Teams may sometimes take longer than expected to update.
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Browser compatibility → Propello works best in Google Chrome. Other browsers are supported but may show reduced performance in some cases.
💡 Most issues are temporary and can be resolved by following the troubleshooting steps in Section 11: Technical Stuff and Troubleshooting.