Help Centre

An overview of Propello, its features, and how to get started with navigation and setup.

Information on trial access, subscription plans, pricing, discounts, and invoicing.

Guidance on setting up, editing, and organising student and teacher profiles, classes, and subscriptions.

Step-by-step instructions on assigning articles, lessons, quizzes, and revision tasks to students or classes.

Tools for monitoring student submissions, due dates, and assignment status.

Insights and analytics for tracking student and class performance over time.

Guidance on auto-marking, manual grading, and providing feedback to students.

What students see in Propello including dashboards, assignments, and feedback.

Features that support inclusive learning, including reading levels, translation, and accessibility tools.

A student guide to completing work, checking progress, and accessing feedback.

Solutions for common login, integration, and performance issues.

How Propello protects user data, complies with GDPR, and ensures privacy.

A summary of the key terms governing Propello’s use, subscriptions, and liabilities.

Current platform issues, fixes in progress, and steps to take if problems occur.

Need help from a human? Have questions, feedback, or ideas for the Propello crew? Here's how you can get in touch with us.