Even the best tools sometimes need a quick fix. This section explains how to solve the most common technical issues that schools and teachers may encounter when using Propello.
If you’re having trouble logging in, try these steps:
Didn’t get a temporary password or reset email?
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Check your spam/junk folder.
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Try again using the Forgot Password link.
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Ask your IT team to whitelist Propello’s email domain so emails don’t get blocked.
Still can’t log in?
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Your email address may not be linked to an active Propello account.
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Contact Propello Support to verify your account status.
💡 Most login issues are resolved by checking your email setup or resetting your password. If not, our support team can help quickly.