Performance issues

Quick fixes if Propello is slow or freezing

If Propello is running slowly or freezing, try the following quick fixes:

• Use Google Chrome → Propello works best in Chrome, though other browsers are supported.

• Clear your browser cache → Old data can sometimes cause delays.

How to Clear Your Browser Cache

Google Chrome (desktop):

1. Click the three dots in the top-right corner.

2. Go to More tools > Clear browsing data.

3. Select a time range (e.g. “All time” to completely clear).

4. Tick Cached images and files.

5. Click Clear data.

Microsoft Edge:

1. Click the three dots in the top-right corner.

2. Go to Settings > Privacy, search, and services.

3. Under Clear browsing data, select Choose what to clear.

4. Choose the time range and tick Cached images and files.

5. Click Clear now.

Safari (Mac):

1. In the top menu, click Safari > Settings (or Preferences).

2. Go to the Privacy tab.

3. Click Manage Website Data, then Remove All.

Firefox:

1. Click the three lines in the top-right corner.

2. Select Settings > Privacy & Security.

3. Scroll to Cookies and Site Data, then click Clear Data.

4. Tick Cached Web Content and click Clear.

• Close unnecessary tabs or programs → Free up memory and improve performance.

• Try incognito/private mode → This disables extensions that may interfere with the site.