Propello subscriptions are simple and transparent, with clear rules for trials, renewals, and payments.
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Free trials → Last up to 12 weeks and are for evaluation purposes only.
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Standard subscriptions → Run for 12 months and renew automatically unless cancelled with 30 days’ notice before the renewal date.
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Payment terms → All invoices must be paid within 30 days.
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Fees → Subscriptions are non-refundable and charged exclusive of VAT.
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Late payments → May result in interest charges or suspension of access until payment is received.
💡 To avoid disruption, ensure invoices are processed promptly and cancellations are made at least 30 days before renewal.