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Subscription and charges

How Propello subscriptions, trials, and payments work

 

Propello subscriptions are simple and transparent, with clear rules for trials, renewals, and payments.

 

  • Free trials → Last up to 12 weeks and are for evaluation purposes only.

  • Standard subscriptions → Run for 12 months and renew automatically unless cancelled with 30 days’ notice before the renewal date.

  • Payment terms → All invoices must be paid within 30 days.

  • Fees → Subscriptions are non-refundable and charged exclusive of VAT.

  • Late payments → May result in interest charges or suspension of access until payment is received.

 

 

💡 To avoid disruption, ensure invoices are processed promptly and cancellations are made at least 30 days before renewal.